Head of Retail Operation Manager

Full Time

Our client is one of the most reputable brands of retail sector. We are looking for a  dynamic and inspirational Head of Retail Operation Manager. For its further development plans in Turkey.Head of Retail Operation Manager to lead, coach and develop the team of sales associates to achieve all sales, customer service and operational targets.

Head of Retail Manager is responsible in handling executive and administrative tasks to be carried out in companys retail stores. He or she monitors activities in the store and ensures the highest possible customer satisfaction. He or she also takes care in managing and monitoring general records, accounting and inventory of the retail stocks, and makes weekly or monthly report of the business activities.


-Plan and implement the overall store strategy

-Collaborate with the marketing team to develop a marketing store strategy

-Work with sales operations & internal audit to investigate any suspicious activity

-Supervise the recruitment of retail teams

-Supervise training and evaluation of retail teams

-Create a healthy and enjoyable store work environment

-Determine and set basic store KPIs

-Track and report on store KPIs

-Supervise the training of retail teams on corporate policies and procedures

-Track inventory losses and/or shrinkage

-Suggest new operational strategies to improve store’s performance and productivity

-Work with analyst to review profit and loss figures (P&L)



Min. 5  years of experience as a Retail Manager

Strong work ethic and a desire to improve and succeed

Good knowledge of sales and marketing

Excellent leadership skills

Sense of ownership and pride in your performance and its impact on company’s success

Critical thinker and problem-solving skills

Team player

Good time-management skills

Great interpersonal and communication skills